Narok County, Kenya — Gateway to the Great Maasai Mara

Maasai Mara Technical and Vocational College
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Feedback Portal

Your Voice Matters.

Complaints. Compliments. Suggestions. We Listen.

We are committed to excellence. Whether it is a compliment, a suggestion, or a complaint, your feedback helps us build a better MMTVC.

Personal data submitted through this portal is handled in accordance with Kenya’s Data Protection Act, 2019.

Submit Feedback

How would you like to share?

Choose the type of feedback that best matches what you want to tell us. You can change this later in the form.

How We Handle Feedback

  1. Receipt

    Your feedback is logged securely and assigned a reference number.

  2. Review

    The relevant office reviews the submission and determines next steps.

  3. Action & follow-up

    Where contact details are provided, we may follow up. Updates depend on the nature of the feedback.

Submit Feedback

Share clear details so we can understand your experience. Fields marked with * are required unless you choose to submit anonymously.

1. What kind of feedback are you providing? *

PDF, JPG, PNG, DOC or DOCX. Maximum 5 MB.

2. Contact information

When anonymous is selected, name, email and phone are optional. Follow-up may not be possible without contact details.

Preferred response method *

Handled with Care

Submissions are reviewed by authorised college staff. Provide accurate information. Do not include passwords or unnecessary personal documents.

  • Every submission receives a unique reference number.
  • Anonymous submissions are accepted, but follow-up may not be possible without contact details.
  • Supporting files are optional and stored for authorised staff review.

Complaints Office Contact

For urgent matters that need immediate assistance, contact the college support desk during office hours.

Following Up on Your Submission

Keep your reference number. If you provided an email address, you should receive an acknowledgement. For status enquiries, contact the Complaints Office and quote your reference.

Have Something Good to Share?

Compliments help us recognise staff and services that make a difference. Use the form above and select Compliment.

Share a compliment

Ready to Share Your Experience?

Your voice helps MMTVC improve teaching, services and campus life.

Submit Feedback Contact Us